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Now marketing-on-hold won't have to cost you an arm and a leg. Our innovative IP systems allow for cost effective marketing messages while your clients are on hold. No contracts involved change when you want and how often as you want. Still not convinced read on..... 30,000 callers were placed on hold for a total time of 60 seconds each. Three groups of 10,000 were subject to a different source of on hold... Silence, Music, Message. After one minute was up, the call was answered with the same statement of:
"Thank you for waiting, would you mind telling me how long you have been holding?"  |
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Is your “Hold” button costing you money or making your money? Now what kind of question is that you might ask, the answer is that while your customer is placed on hold you have a captive audience and instead of playing the same old “classical repertoire” (not that there is anything wrong with classical music) or have a radio connected (this have licensing implications besides advertising someone else's business) you could market your own products or services to the person that is placed on hold. |
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What is LCR (Least Cost Routing) As the name suggest the object of Least Cost Routing is to find the cheapest route for any call you make. Most telephone systems (PABX) which includes the Samsung Telephone system range are able to do automatic least cost routing. If you currently have a TELKOM system installed you would greatly benefit from this information. Read more and find out how we can help you can save up to 30% on your company's cellular calls made from your telephone system without getting stuck in a 24-month contract.
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